FAQ
Frequently asked questions from customers are summarized in a Q&A format.
Dining
- Q.Are meals served in the guest room?
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A.No, both dinner and breakfast are served at the teppan restaurant.
- Q.What time is dinner?
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A.There will be two sessions: 5:30pm and 7:30pm.
- Q.What time is breakfast?
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A.There will be two sessions, one at 8:00 am. and one at 9:00 am.
- Q.Are there private dining rooms?
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A.No, all seating is at the teppan counter.
- Q.Can you accommodate allergies and food items I don't like?
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A.We’ll try our best with advance notice.
- Q.Will meals differ for multi-night stays?
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A.Yes, we offer different menus for each night.
Guest Rooms
- Q.Do rooms come with amenities?
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A.Shampoo, conditioner, body soap, hand soap, hairbrush, shaver, toothbrush, cotton set, shower cap, bath towel, hand towel, yukata
- Q.What are the room facilities and equipment?
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A.Refrigerator, humidifier
- Q.Are rooms non-smoking?
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A.All rooms are non-smoking.
- Q.Do rooms have ocean views?
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A.Unfortunately, no rooms offer scenic views.
Other
- Q.Can you provide transportation to the nearest station?
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A.Pick-up service to Kintetsu Toba Station is available by reservation only. Departure times areAccess & Facility Info
- Q.Can I arrange a cake or bouquet for a special occasion?
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A.Yes, with advance notice.
- Q.Can I send luggage in advance?
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A.Yes, with prior notification.
- Q.Can you ship packages from the inn?
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A.Yes.